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Implementation Engineer

RemoteWarszawa, Mazowieckie, PolandTalkie

Job description is a fast-growing company offering cutting-edge AI/ML-based voice assistants for phone customer service automation. Our unique platform enables teams to build, train and manage AI voice bots quickly and efficiently.

One of core values is to work with our clients as partners. We aim to understand customers’ needs and motivations, but also technical and environmental conditions.

We are looking for an outgoing implementation engineer to help us seamlessly integrate our voicebots with the client systems. This is an exciting and versatile technical role where you'll be working with the client's engineering teams, as well as conversation designers and sales managers.

If this sounds like you, don’t hesitate to apply!

A typical week as an Implementation Engineer might involve

  • Understanding and clarifying technical requirements

  • Defining and designing integrations between and client systems

  • Building and configuring custom solutions

  • Writing integration and test scripts

  • Supporting the sales teams with your technical expertise

  • Working closely with the conversation design team on implementation projects

What we offer

  • Versatile and exciting role with a real impact on the development of the entire platform

  • A unique opportunity to participate in a friendly and dynamically growing organization with a truly international reach

  • Employment contract or B2B co-operation

  • A continuous improvement culture, with 10% of your time dedicated to self-development and professional growth activities

  • Work in a team of highly motivated professionals who love what they do

  • Emphasis on quality by applying TDD, BDD, CI/CD, and pair programming

Job requirements

What you will bring to the table

  • Knowledge of HTTP protocol and REST API

  • Knowledge of a programming language (JavaScript/TypeScript would be preferred),

  • Proficiency in Windows and Linux environments

  • Fluent English as we work with international clients

  • Understanding of VoIP, SIP as an advantage